Privacy Policy

Last modified: 10 JUL 2024 — Adherence to EU's General Data Protection Regulation (GDPR)

1. WELCOME TO DYNAREAD

Thank you for using our product and Services ("Services"). We are Dynaread SPECIAL EDUCATION CORPORATION ("Dynaread"), 1670 Salem Road, Cranbrook, BC, Canada. A British Columbia Corporation, Incorporation Number BC0695082.

You may be a private person or be part of an organization (commercial or non-commercial). We strive to be paper-free and keep things easy and uncomplicated. This Privacy Policy, combined with the Dynaread Terms of Use, constitute the only Agreement or contract ("Agreement") between you - the User ("User") - and us at Dynaread.

The User, you, should carefully read the Agreement before using our Services. By using Our Services, you agree to be bound by the Agreement. This is a legally binding agreement. If you do not agree with the Agreement you should not use Our Services. If you are using our Services on behalf of a commercial or a non-commercial or a governmental legal entity ("Legal Entity"), that Legal Entity unreservedly accepts the Agreement.

By using our Services, and/or paying for our Services you ratify our terms of use and privacy policy. Please do read them: We've kept them brief.

2. CANADA PERSONAL INFORMATION PROTECTION AND ELECTRONIC DOCUMENTS ACT and the EU's General Data Protection Regulation (GDPR)

Dynaread strives to comply to: (a) The Canada Personal Information Protection and Electronic Documents Act and its associated guidelines as published by the Office of the Private Commissioner of Canada; (b) The EU's General Data Protection Regulation (GDPR).

Dynaread does no share your email address with third-parties. We only email in direct and logical followup to actions initiated by you (e.g. in response to your Dyslexia Test, or in response to you enrolling and being enrolled to one of our services.

You can simply UNSUBSCRIBE through either clicking a provided Unsubscribe link inside emails, or (e.g. in case of Support Ticket conversations) by emailing us or calling us, indicating your desire to Unsubscribe.

We explicitly ask your permission to correspond with you. You may always write us to ask to be forgotten, to ask how we use your data (see also these terms), and to ask for your data.

We will notify you within 72 hours if ever we experience a breach in security potentially comprimising your data.

3. WHAT WE COLLECT THROUGH YOUR USE OF THE SERVICES

We automatically and manually collect the following data: User Interface data, such as web browser details, operating system, ISP full domain (xyz.name.com), IP Address (xxx.xxx.xxx.xxx), Access route from other sites (Full URL), hyperlinks followed from our site, visits to individual web site pages and documents (including time/date/duration stamps), search criteria, and any and all other browsing details typically collected by industry standard UI logging systems and visitor tracking systems such as Google Analytics.

We further collect all data you voluntarily enter and submit on the forms published on our site.

We further collect all User data pertaining to using Dynaread Services, including but not restricted to Test results and Reading Remediation program usage statistics - such as curriculum progress, scores, usage dates and times.

We further collect all electronic communication received from you, including email, email attachments, support tickets, electronic data submissions, server uploads to our server space, voice mails, and fax transmissions.

We further collect payment and payment transaction details exchanged in the context of Dynaread Services.

Collectively, all collected data and information represents data ("the Data").

4. WHY WE COLLECT DATA

We collect the Data to be able to provide the Services.

We collect the Data for internal purposes only. No information is shared with third parties unrelated to Dynaread through subcontracting or otherwise, unless with your explicit permission.

We collect the Data in order to keep track of our web site usage and to incidentally monitor whether or not a specific person or organization has accessed a specific page or downloaded a specific file or document.

We collect the Data in order to be able to better serve you and respond to your queries and requests, with appropriate ability to reference historically earlier communications, transactions, and other activities.

We collect the Data to allow you automatic access to pages requiring initial registration or login authorization.

5. HOW DO WE COLLECT AND STORE DATA

All data is electronically collected on Dynaread server and office equipment and/or Dynaread leased and operated equipment and/or on equipment of Dynaread subcontractors.

Data is routinely stored inside Canada, United States of America, Israel, and Singapore.. Dynaread does use server equipment in the United States of America maintained inside the secure premises of the INTERNET cloud infrastructure of Industry Leader Google Cloud, and/or her competitor Amazon Web Services.

Data stored on our servers is secured by use of industry standard security measures. It is further secured with the security features in place at the Data Centers where our server equipment is operated.

6. DO WE USE COOKIES

Yes, we may choose to do so, in order to facilitate the aforementioned automatic access to pages and the personalized experience. These cookies are stored on your own computer system and may be deleted by you at any time and at your own discretion.

7. WHO HAS ACCESS TO DATA

Only Dynaread officers, full-time or part time team members and subcontractors have access to the data - on a Need-to-Know basis only. Access to data is limited to Dynaread purposes only.

8. TO WHOM IS DATA DISCLOSED

Data is never disclosed in a manner as to reveal the identity of any party, except when prior consent is explicitly requested and received from the party from whom the data was retrieved.

Dynaread does collaborate with Universities and individual scientists. We may disclose data to members of the scientific community for reasons of research. When we do, we de-identify (make anonymous), the student data. In other words, we ascertain that user data cannot be traced back to the identity of the user.

9. HOW IS DATA DISPOSED

Data disposal depends on the role of the data. Some data is disposed of within seconds or hours, sometimes we choose to archive and retain information for long term reference purposes. Disposal is typically done through deleting the data from the storage device.

10. CAN I ASK FOR MY DATA

Feel free to contact us regarding data pertaining to you. Email support@dynaread.com.

Click here to access our Terms of Service.